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For more information, consult the following <a href='/en/igs-assistance/' class='underline font-semibold'>link</a>, in case of assistance or emergency, call the following number (24h service): <a href='tel:5594173615' class='font-semibold'>5594173615</a>

IGS Xcaret Assistance

Make your visit to our parks a safer experience, acquiring the guaranteed protection service offered by <strong>Total Iké Assistance.</strong>

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For your convenience, we add Iké Assistance to your purchase 

IKÉ Insurance

Does not include photos of activities with dolphins, drone photo or archaeological zones.

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Finish your purchase to visit the parks and tours by Xcaret, where you will find different options for your vacations in Cancun and Riviera Maya.

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Pay by electronic transfer or cash deposit at Banco Santander. You must place your payment within 72 hours, from the completion of the reservation process and confirmation of your information. Transportation must be scheduled 24 hours before the date of your visit. Interest-free monthly payments do not apply. <br><i>*Restrictions apply. Valid only for operations within Mexico and financial institutions registered in Mexico.</i>

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Add dock usage fee. The price of this Catamaran Tour does not include the dock tax. We recommend paying it now to avoid lines on the day of your activity.

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We offer you multiple payment options to pay for your reservation. Restrictions apply.

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More information

Ferry departures every hour from 9 a.m.

Minors from 5 to 11 years old. The minimum recommended age for Xavage is 5 years.

25% OFF

Children from 5 to 11 years get a 25% discount on the adult ticket price. Children over 4.5 ft but under 12 years of age, must show an official ID to verify their age (passport, school credential or birth certificate).

<strong>Children 25% OFF</strong>

From 5 to 11 get a special discount off the adult ticket price.*

Children

Kids up to 11 years old get a 25% discount on the adult ticket price. Get amazing moments on your next vacation!

Have a fantastic day at our parks and tours with your children!

For children from 5 to 11 years old. Children from 0 to 4 years old are free. The minimum recommended age for Xplor Park is 5 years.

25% discount

Children from 0 to 4 years old are free.  The minimum recommended age for Xplor Park is 5 years.

25% discount for children from 5 to 11 years old.

From 5 to 11 years old get a 25% off the adult ticket price.*

Visit Xplor and be amazed by its zip-lines and activities.

Hoteles Xcaret are operating normally. We look forward to welcoming you soon.

Read our most recent official statement regarding the operation of our services due to the arrival of Tropical Storm Helene.